PRIVACY POLICY - CURA369

A. Introduction

The privacy of our website visitors is of utmost importance to us, and we are committed to protecting it. This policy explains what we will do with your personal information, especially when it comes to issues and information related to holistic wellness, personal development and awareness, growth and self-awareness, and emotional and spiritual balance.

When you visit us for the first time and consent to the use of cookies in accordance with the terms of this policy, you give us permission to use cookies each time you visit our website.

B. Collection of Personal Information

The following types of personal information may be collected, stored and used:

• Information about your computer, including your IP address, geographic location, browser type and version, and operating system.

• Information about your visits to and use of this website, including referral sources, length of visit, page views and website navigation paths.

• Information you enter when creating an account or profile on our website, such as your email address, name, profile picture, gender, birthday, marital status, interests and hobbies, and education and employment details.

• Information you enter to subscribe to our mailings and newsletters.

• Information you share while using online session, membership, event or blog services, including data about your health and well-being for therapeutic purposes.

• Information that is generated while you use our website, including when, how often and under what circumstances you use it.

• Information about any aspect of your purchase of services (sessions, memberships, events) or transactions, including your name, address, phone number, and email address. Your credit card details are processed directly by secure platforms such as WooCommerce, PayPal y Mercado Pago, y Cura369 does not store your sensitive financial information.

• Information you post on our website that you intend to make public, such as your user name, profile pictures and comments on blog posts/articles.

• Information contained in any communications you send to us via email or our website, including the content of the communication and metadata.

• Any other personal information you send us.

C. Consent and Disclosure of Third Party Information

Before disclosing another person's personal information to us, you must first obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

D. Use of Your Personal Information

The personal information you submit to us through our website will be used for the purposes specified in this policy. We may use your personal information for the following purposes:

• Manage and customize our website and business.

• Activate the use of services available on our website, such as membership and online sessions.

• To provide and improve the therapeutic and wellness events and/or services offered.

• Deliver services purchased through our website, including session and event management.

• Send statements, invoices, payment reminders and collect data from you.

• Send commercial (non-marketing) communications, such as notifications about your services or account.

• Send e-mail notifications that you have specifically requested.

• Send an e-mail newsletter if you have requested it (you can inform us at any time if you no longer wish to be subscribed).

• Send you marketing communications related to our business (or from carefully selected third parties) that we believe will be of interest to you, provided that you have explicitly consented to receive them.

• Provide statistical information to third parties about our users (but those third parties will not be able to identify any individual user with that information).

   

• Respond to inquiries and complaints from you or about you related to our website.

   

• Keep the website secure and prevent fraud.

   

• Verify compliance with the terms and conditions that governin the use of our website.

   

• Moderate and publish comments you make on blog posts.

Without your explicit consent, we will not provide your personal information to any third party for their direct marketing or that of another third party.

E. Disclosure of Personal Information

At Cura369, confidentiality is a fundamental pillar. We will only disclose your personal information to service providers or contractors who assist us in operating the website and providing our services (e.g., web hosting services or payment platforms).

We may disclose your personal information if:

• It is required by law.

• We believe the documents may be relevant to any current or future legal proceedings.

• It is necessary to establish, exercise or defend our legal rights (including providing personal information to others in order to prevent fraud and reduce credit risk).

• We request it for the sale (or possible sale) of any business or asset we are selling.

• We request disclosure to a court or other competent authority when we reasonably believe that such court or authority would be reasonably likely to order disclosure of such personal information.

Except as required by law, we will not provide your personal information to third parties.

F. International Data Transfer

The information we collect may be stored or processed on servers located outside your country of residence. This may include web hosting service providers or companies like Google (for Google Analytics and other services), whose servers may be located in countries such as the United States of America.

Personal information you post on our website (for example, in blog comments) may be available throughout the Internet worldwide. We cannot prevent the use or misuse of such information by others. By using this site, you explicitly consent to such transfers of personal information.

G. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any retention period required by law (e.g., for tax or accounting purposes) or by regulations applicable to mental health practice.

Notwithstanding the foregoing, we will retain documents (including electronic documents) containing personal data to the extent required by law, if we believe that the documents may be relevant to any current or prospective legal proceedings, and to establish, exercise or defend our legal rights.

H. Security of your Personal Information

We will take reasonable precautions and technical measures to prevent the loss, misuse or alteration of your personal information.

We will store the personal information you give us on our secure servers (password protected, SSL and firewalls). All electronic financial transactions made through our web site are handled through secure platforms such as PayPal y Mercado Pago, protected by encryption technology.

You acknowledge that the transmission of information on the Internet is inherently insecure and that we cannot guarantee the security of data sent over the Internet. You are responsible for maintaining the confidentiality of the password you use to access our website., We will never ask you for your password (except to log in or reset your password).

I. Amendments

We may update this policy from time to time by posting a new version on our website. We recommend that you check this page occasionally to ensure that you understand any changes.

J. Your Rights

You have the following rights over your personal data:

• Access: You may ask us to provide you with any personal information we have about you. To verify your identity, we may request reasonable proof of identification.

• Rectification and Elimination: You have the right to request correction of any personal information that you believe to be inaccurate or incomplete, as well as to request deletion of your personal information, to the extent permitted by applicable laws.

• Marketing: You may ask us at any time not to process your personal information for marketing purposes.

K. Third Party Websites

Our website includes links to, and information about, sites third party websites and platforms. We have no control over and are not responsible for the privacy policies and practices of third parties.

L. Update Information

Please let us know if the personal information we hold about you needs to be corrected or updated.

M. Cookies

Our site web uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent from a web server to a web browser and stored in the browser. Cookies typically do not contain any information that personally identifies the user, but the personal information we store about you may be linked to the information stored in and obtained from cookies.

We use cookies for the following reasons:

• Google Analytics: To analyze site traffic, understand how users navigate and improve the user experience.

• Google AdWords: To measure the effectiveness of our advertising campaigns.

• Google Tag Manager: For the management of tags and scripts on the website.
• Meta Pixel: To measure the effectiveness of our advertising campaigns on Facebook and Instagram. The Meta Pixel collects data about your behavior on the website (such as the pages you visit and the services you purchase) to help us show you relevant ads on Meta's platforms. The information collected is anonymous to us, but Meta may use it to identify you and link your behavior to your user profile.
• WordPress and WooCommerce and its plugins and extensions: For user authentication, session management, shopping cart functionality, checkout and other functionality.

Most browsers allow you to refuse to accept cookies. If you block cookies, you may not be able to use all the features of our website.

To learn how to manage your cookie preferences, we recommend that you visit the help section of your browser.